Please tear out along the perforations. You may make copies of this form.
FREQUENTLY ASKED QUESTIONS
13
FREQUENTLY ASKED QUESTIONS
HOTEL AND TRAVEL
1. What is the advantage of purchasing the travel package?
It is not required that you attend the NDTC on the travel package.
The main reason teams purchase the package is convenience and savings.
a) Convenience
-Everything is handled for you.
Disney’s Magical Express
will pick you up and take you back to the Orlando
International airport ONLY. There is no hassle of renting vans or cars and finding drivers. Hotel registration is smoother
and rooms are guaranteed. The NDTC office works together with
Walt Disney World
®
Resort to block your rooms so your
entire group stays together.
If you book your own trip, you have to:
Step 1: Call travel Agency or airlines (which could take hours).
Step 2: Send in deposit for airline tickets.
Step 3: Call several hotels to get room rates and availability.
Step 4: Guarantee all rooms using personal credit card for deposit.
Step 5: Request reimbursement check from the school.
Step 6: Send your rooming list to the hotel.
Step 7: Call car rental agencies to find out rates and regulations of drivers.
Step 8: Fill out registration form for the NDTC and mail in with registration fees.
If you book with NDTC you have to:
Step 1: Call A & I Travel at 1-866-719-0379 or your local travel agent to book flights.
Step 2: Send in deposits for airline tickets.
Step 3: Fill out registration forms for the NDTC and mail in deposits.
b) Savings
- The NDTC is able to negotiate discounted rates for hotel rooms and theme park tickets.
2. In which hotel will we be staying?
Accommodations will be provided at Disney’s All Star Resorts and Disney’s Caribbean Beach Resort. Your team
may choose which resort they would like to be housed in. Disney’s All Star Resort is a very nice yet economical hotel.
Disney’s Caribbean Beach Resort is a more upscale hotel on the
Walt Disney World
®
Resort. Therefore the main
difference in package prices is the hotel cost only. All other services will remain the same for both hotels. In the
event that the
Walt Disney World
®
Resorts sell out of rooms, NDTC will try to make arrangements with an alternate hotel
off property.
PLEASE NOTE: Hotels may fill up prior to posted deadlines.
3. We have parents who would like to come to the Championship. Can they sign up for the NDTC travel package?
Of course! A lot of coaches meet with the parents and include them on the travel package with their team.
However, we encourage family members and friends to register with us directly. For the Friends and Family
Registration Form, see pages 23-26.
4. We have an uneven number of girls. Can we pay the quad rate for three girls in a room?
No. The travel package prices have been calculated according to how many people are in each room.
5. Can we have five people in a room?
No. The Disney’s All Star Resorts and Disney’s Caribbean Beach Resort do not allow more than four people to a room.
6. We are arriving in Orlando at 10:00 a.m. on Friday, will our hotel rooms be ready?
Most hotels do not guarantee check in until 4:00 p.m. However, if there are rooms ready in your block, the hotel
will check you in early. Please be sure to communicate this to your entire group that is traveling with you.
7. Our team doesn’t leave Orlando until 6:00 p.m. on Tuesday. What can we do all day?
Hotel check out is at 11:00 a.m. If you would like, you can take a
Walt Disney World
®
Resort shuttle bus to
Downtown Disney
®
West Side to shop. The hotel will be glad to store your luggage for you, but you will be responsible for
picking it up before you depart.
8. How do I request a refund?
All refund requests must be submitted in writing to Lisa Holder at
or faxed to 1-800-969-8295.
Include the school/team name, amount requested, who to make the check out to, where to mail the check, and a reason for
the refund. The NDTC office will review your account and issue a refund check based upon what they see in your file. All refund
checks are processed AFTER the NDTC event is over. The average processing time for a refund is 4 weeks from the date the
request is received.
Refunds are not issued unless a written request is received.
See next page for more FAQ
