FREQUENTLY ASKED QUESTIONS
HOTEL AND TRAVEL
1. What is the advantage of purchasing the travel package?
It is not required that you attend the IASC on the travel package. The two main reasons teams purchase the package
are convenience and savings.
a) Convenience
- Everything is handled for you.
Disney’s Magical Express
will pick you up and take you back to
the airport. There is no hassle of renting vans or cars and finding drivers. Hotel registration is smoother and
rooms are guaranteed. The IASC office works together with the
Walt Disney World
®
Resort to block your rooms
so your entire group stays together.
If you book your own trip, you have to:
Step 1: Call travel Agency or airlines (which could take hours).
Step 2: Send in deposit for airline tickets.
Step 3: Call several hotels to get room rates and availability.
Step 4: Guarantee all rooms using person credit card for deposit.
Step 5: Request reimbursement check from the school.
Step 6: Send your rooming list to the hotel.
Step 7: Call car rental agencies to find out rates and regulations of drivers.
Step 8: Fill out registration form for the IASC and mail in with registration fees.
If you book with IASC you have to:
Step 1: Call A&I Travell at 1-866-719-0379 or your local travel agent to book flights.
Step 2: Send in deposits for airline tickets.
Step 3: Fill out registration forms for the IASC and mail in deposits.
b) Savings
- Because of our long term relationship with the
Walt Disney World
®
Resort, the IASC is able to negoti-
ate discounted rates for hotel rooms and theme park tickets.
2. What hotel are we staying at?
Accommodations will be provided at Disney’s All Star Resorts. In the event that the
Walt Disney World
®
Resorts sell out
of rooms prior to registration deadlines, IASC will make arrangements with an alternate hotel either on or off property.
PLEASE NOTE: Hotels may fill up prior to posted deadlines and may include additional costs.
3. We have parents who would like to come to the Championship. Can they sign up for the IASC travel package?
Of course! A lot of coaches meet with the parents and include them on the travel package with their team. However,
we encourage family members and friends to register with us directly. For the Family and Friends registration form,
see pages 23-26.
4. We have an uneven number of girls. Can we pay the quad rate for three girls in a room?
No. The travel package prices have been calculated according to how many people are in each room.
5. Can we have five people in a room?
No. Disney does not allow more than four people to a room.
6. We are arriving in Orlando at 10:00 a.m. on Friday, will our hotel rooms be ready?
Most hotels do not guarantee check in until 4:00 p.m. However, if there are rooms ready in your block, the hotel will
check you in early. Please be sure to communicate this to your entire group that is traveling with you.
7. Our team doesn’t leave Orlando until 6:00 p.m. on Tuesday. What can we do all day?
Hotel check out is at 11:00 a.m. If you would like, you can take a
Walt Disney World
®
Resort shuttle bus to Downtown
Disney-West Side to shop or to one of the
Walt Disney World
®
Theme Parks. The hotel will be glad to store your
luggage for you, but you will be responsible for picking it up before you depart. However, the hotel’s bellmen will not
move carry-on bags, electronics, or trophies.
8. How do I request a refund?
All refund requests must be submitted in writing to Chelsea Simoneaux at
or faxed to
1-800-969-8295. include the school/team name, amount requested, who to make the check out to, where to mail the
check, and a reason for the refund. The event office will review your account and issue a refund check based upon what
they see in your file. All refund checks are processed AFTER the event is over. The average processing time for a refund
is 4 weeks from the date the request is received. Refunds are not issued unless a written request is received.
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Please tear out along the perforations. You may make copies of this form.
